Outside Sales Reps

SUMMARY:  Sells and services new and existing accounts, maintaining and increasing the level of sales and profit margins.  Develops new business while achieving exceptional customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Provides exceptional customer service and sales support to Diaz Foods and its customers in the following aspects:

SELLING   

  • Promotes a positive image of Diaz Foods; follows the company wide dress code of business casual dress and adheres to company policies and procedures
  • Expedites customer orders
  • Provides customer information including the status of orders, product specifications, pricing and other sales related details
  • Increases sales to current customers and opens and reactivates accounts for perspective and past customers
  • Quotes prices and maintains up to date customer prices
  • Contacts current and prospective customers to sell, explain and promotes Diaz Foods private labels and brands, as well as exclusive Diaz Foods product lines
  • Maximizes profits

Customer Service/Support Duties:

  • Provides a consistent, quality level of service to include initiating and follow-up with customers to sell or resolve problems and answer questions
  • Merchandises retail store as needed
  • Resolves customer complaints effectively
  • Provides delivery information and handles special requests with management approval
  • Maintains professional telephone skills

Supplemental Functions:

  • Plans and controls activities-work with supervisor in developing sales targets
  • Attends Sales meetings
  • Studies the market, the customers and monitors competitive actions and advises Manager of information retrieved
  • Promotes the positive image of the organization for customer perspective
  • Other functions may be assigned as business conditions change and all requirements are subject to modification

 

 

QUALIFICATION REQUIREMENTS:

  • Bilingual in English and Spanish with excellent communication skills
  • Customer Service or Sales experience, or appropriate mix of education and experience
  • Computer Skills

*This job description is a work in progress and subject to change as the position and responsibilities evolves.